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Processing and handling times are longer than usual. The current turnaround is approximately 2 – 5 business days from receipt of order to when it ships. We appreciate your patience and trust in Sunder Herbs Enterprise Ltd. Şti products.
| Shipping Rates within the Continental Europe | Europe | |||
| Product Order Amount | Standard Shipping | 3-Day Select Shipping | 2-Day Air Shipping | 2-Day Air Shipping |
| Up to $48.99 | $5.99 | $12.95 | $15.95 | $22.95 |
| $49 -$99.99 | FREE | $6.95 | $9.95 | $16.95 |
| $100-$149.99 | FREE | FREE | $9.95 | $10.95 |
| $150 and over | FREE | FREE | $9.95 | $9.95 |
| Typical Delivery Time (see notes below) | ||||
| Order Processing | 1-2 Days | 1-2 Days | 1-2 Days | 1-2 Days |
| Shipping Time | 2-7 Days | 3 Days | 2 Days | 2 Days |
| Overall Delivery Time | 3-8 Days | 4-5 Days | 3-4 Days | 3-4 Days |
We normally process orders within 2 business days of receipt, Monday through Friday, excluding holidays. All days referenced in the charts above are business days, which exclude weekends and holidays. Courier guarantees 1 or 2 day ground delivery to within Turkey and Europe. Therefore, we recommend you choose standard shipping to these regions.
Customer satisfaction is our goal. We want you to be happy with the products you purchase. If you are not satisfied, you can return the product for a replacement or a credit. Please notify us within 30 days of purchase to receive a full credit. Please let us know in advance so you can obtain a return authorization number. We will gladly accept returns caused by our error. Please notify us within 7 days of receipt of goods.
Please report shortages within 7 days of receipt of goods.
Please report damaged goods immediately and save the original packaging in the event that a claim is filed.
Although we strive to maintain constant prices, they are subject to change without notice. Prices listed are net and do not include shipping charges, special handling, duties or taxes.